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Canada · Banking
Agentic AI for banks in Canada
Canada's financial institutions are preparing for OSFI's model risk guideline E-23, which takes effect on 1 May 2027 and covers AI. We help banks, credit unions and insurers deploy AI agents that are inventoried, risk-rated and monitored from the start, on Canadian infrastructure.
Key facts
How can banks in Canada use AI agents safely?
Start with work you can document cleanly for E-23: bilingual service, FINTRAC report drafting, mortgage file checks and fraud cases. Host in Canada and record every agent in your model inventory.
Updated October 2026
- Regulators
- OSFI, FCAC, FINTRAC, Privacy: see below
- Deployment options
- Azure Canada Central and East, AWS Canada Central and West, Google Cloud Toronto and Montreal, or on-premises
- First agents we build
- Bilingual client service, FINTRAC report drafting, Mortgage file preparation
- Controls on every agent
- Own identity and least-privilege access, human approval for material actions, full audit trail, prompt-injection testing
Where banks put agents to work first
Bilingual client service
Serve clients in English and French, raise requests through approved systems and hand sensitive cases to staff.
Learn moreFINTRAC report drafting
Assemble the facts for suspicious transaction and large cash transaction reports and draft them for a compliance officer to file.
Learn moreMortgage file preparation
Collect documents and check them against your B-20 underwriting policy before an underwriter reviews the file.
Learn moreInterac e-Transfer and card fraud
Group related alerts, trace where funds moved and draft the case for investigators.
Learn moreModel inventory upkeep
Find models and agents across teams and keep the E-23 inventory, owners and risk ratings current.
Learn moreTreasury and cash operations
Reconcile accounts, forecast liquidity and propose sweeps for treasury approval.
Learn moreWho sets the rules in Canada
OSFI
Guideline E-23 on model risk (effective 1 May 2027), B-13 on technology and cyber risk, and B-10 on third-party risk.
FCAC
Consumer protection obligations under the Financial Consumer Agency of Canada.
FINTRAC
Anti-money laundering monitoring and reporting.
Privacy
PIPEDA, plus Quebec Law 25 for Quebec customers, including notice of decisions made solely by automated processing.
Read our OSFI E-23 guide for AI agents →
42technology partners
5markets: Middle East, Africa, USA, India, Canada
17AI, data and security services
6ready accelerators
6 hrsreply time on every enquiry
Three ways to begin, with clear timelines
Agentic Discovery Sprint
Prioritised use cases, architecture options and a costed plan your board can approve.
- Workflow and data assessment
- Risk and regulation map for Canada
- Business case and roadmap
Accelerator Pilot
A governed agent in production on your data, with security and audit built in.
- Agents live in your systems
- Human approval and audit trail
- Handover or managed AgentOps
Not sure where you stand? Take the 2-minute AI agent risk scorecard →
Frequently asked questions
Does OSFI E-23 cover AI agents?
E-23 applies to all models at federally regulated financial institutions, including AI and machine learning, so decision-making agents belong in the model inventory.
Can agent data stay in Canada?
Yes. We deploy on Canadian cloud regions in Toronto, Montreal and Calgary, or on-premises.
Do you build bilingual agents?
Yes. We build and test agents in English and French.
Enquire
Talk to our banking team about Canada
Get a free consultation from our AI, data and security specialists. Honest advice, clear options and a reply within 6 hours.
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