# Agentic AI for banks in the Middle East GCC banks are among the fastest adopters of AI, and their regulators expect strong control. We help banks across the UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait deploy AI agents on in-country infrastructure, with approvals, audit trails and Arabic and English support built in. ## Key facts - **Regulators:** UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait: see below - **Deployment options:** Azure UAE North and Central, AWS UAE, Azure Qatar Central, Google Cloud Doha and Dammam, AWS Bahrain, or on-premises - **First agents we build:** Arabic and English service agents, KYC refresh for expatriate customers, Trade finance document checks - **Controls on every agent:** Own identity and least-privilege access, human approval for material actions, full audit trail, prompt-injection testing ## Use cases - **Arabic and English service agents:** Answer balance, card and remittance questions in Gulf Arabic and English, raise requests in core banking, and pass anything sensitive to a person. - **KYC refresh for expatriate customers:** Emirates IDs, visas and passports expire all the time. Agents chase renewals, check the new documents and prepare the file for compliance sign-off. - **Trade finance document checks:** Compare letters of credit, invoices and bills of lading for discrepancies and draft the checker's note. - **Remittance fraud and AML:** Link accounts across busy remittance corridors, spot mule patterns and draft the case for your MLRO to review. - **Liquidity in AED and USD:** Reconcile accounts, forecast liquidity across currencies and propose sweeps for treasury to approve. - **Islamic banking product questions:** Answer staff questions from your Sharia board-approved product documents, quoting the approved source every time. ## Regulators - **UAE:** CBUAE, plus the DFSA in the DIFC and the FSRA in ADGM. The UAE's joint Guidelines for Financial Institutions adopting Enabling Technologies set expectations for AI governance. - **Saudi Arabia:** SAMA, with its Cyber Security Framework, alongside the NCA Essential Cybersecurity Controls and the Saudi PDPL. - **Qatar:** Qatar Central Bank, and the QFC Regulatory Authority for QFC firms. - **Bahrain, Oman and Kuwait:** Central Bank of Bahrain Rulebook, Central Bank of Oman and Central Bank of Kuwait requirements. ## FAQ ### Can a GCC bank keep AI data in the country? Yes. We deploy on in-country cloud regions in the UAE, Qatar, Saudi Arabia and Bahrain, or fully on-premises, so customer data does not leave the country. ### Do your agents support Arabic? Yes. We build and test agents in Arabic and English using the bank's own documents and customer conversations. ### Which use case should a bank start with? Usually one with a clear owner and contained risk, such as KYC file preparation, fraud case drafting or cash reconciliation. Agents prepare the work and people approve it.